Privacy Matters 123 I signed up for the free 7 day trial to access my credit report. and now have 2 unidentified charges on my bank account. These were not authorized as I was very very careful not to agree to any other offers and read their terms carefully Internet
I signed up for the 7 day free trial to access my credit report. I was never given a confirmation number so that I could indeed access. I read the terms carefully and did not authorize any other offers. I received 2 unauthorized charges to my bank account and promptly called them and cancelled my account. It almost took an act of God to get through to someone. They of course denied charging me. My bank will dispute the charges for me and I will get my money back as my bank is wonderful but this is scary and I feel very stupid. Never again.
Joy
minnetonka, Minnesota
U.S.A.
1 Updates & Rebuttals
Anonymous
Urbandale,Iowa,
U.S.A.
Learn to read...
#2Consumer Suggestion
Tue, August 26, 2008
It clearly states to the right of the screen as you put in your personal information:
Offer Details:
Simply click "Submit" on the next page to activate your trial membership in Privacy Matters 1-2-3 and claim your Free 3-in-1 Credit Report and Triple Credit Score! To activate your trial membership in Privacy Matters 1-2-3 you will be charged/debited a $1.00 refundable processing fee monthly and then you can immediately take advantage of the exciting savings Privacy Matters 1-2-3 has to offer! After your 7-day FREE trial period it's just $29.95 per month for Privacy Matters 1-2-3. Remember, you can call Privacy Matters 1-2-3 toll-free at 1-877-993-6264 within the first 7 days to cancel, and you will not be charged/debited. Also, remember to ask for a refund of your $1 processing fee. To ensure continuous service, at the end of your trial period your membership will be automatically charged/debited each month at the then-current membership fee on or about that same date to the credit card you provide today or from the checking account associated with the debit card you provide today. If for any reason you are dissatisfied, call our toll-free number to cancel, and you'll no longer be charged/debited.