Complaint Review: Privacy Matters

Upon receiving my credit card statement for the month of December, I noticed 2 charges for $19.95 which I did not recognize. I immediately contacte my credit card company. They canelled my card and are issuing me a new 1. They will send me a form that I'll complete regarding these unexplained charges.

After speaking with my credit card company, I checked my activity on my card for the current, as yet unbilled, month. And sure enough there are again 2 more unexplained charges fro the same 2 companies; PM Identity and also Privacy Matters, who I later learned are the same company. I renotified my credit card company about these 2 additional unexplained charges, and they asked me to include them on the form that I'll receive from them (credit card company) challenging the costs.

I then decided to call 1 of the 2 1-800 numbers on my credit card by the company charging me these unexplained fees. After a fairly long wait, a lady answered my call. She told me that I registered when I signed up for Classmates. I asked her if it seemed reasonable for me to sign up twice for 1 credit card. At that point she offered to cancel my subscription, which I wasn't even aware that I had done. I told her I didn't really care because the card was cancelled and I was challenging the 4 bogus charges. I was then put on hold.

Do not trust PRIVACY MATTERS and their multiple names.

Roger
Castle Rock, Colorado
U.S.A.