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  • Report:  #1227610

Complaint Review: Pro Flowers

Pro Flowers spoke to a Brenda! Hidden costs which is not displayed during the order! internet? Internet

  • Reported By:
    Mibo — Northridge California U.S.A.
  • Submitted:
    Fri, May 08, 2015
  • Updated:
    Fri, May 08, 2015

In Pro Flowers ad on the internet, they did NOT have the total cost of the order, which I did not know until I checked my bank account and saw that PF had deducted more than TWICE the amount that I thought I agreed upon.  ($31.99 the original cost of the flowers and withdrawn from my bank was $65.68!!) I called PF within 5 minutes of the online order and talked to a Brenda and she originally said that it was too late to cancel.  I said "What?" and threatened to go down to my bank and cancel it ane then after while she said that she was able to cancel my order and when I asked about credit for my cancelled order, she was very vague and kind of implied that I would receive a credit!!??  They way she sounded, I'm not sure of receiving that credit!

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