Pro Moving Solutions Not Refunding deposit amount on Cancellation Tampa, Florida
This is regarding my order with Pro Moving Solutions that was scheduled for 03/05/2012. I had paid an advance amount of $219 and $150 respectively on 02/20/2012 for the house hold moving and car. The movement for both was scheduled on 03/05/2012 from Tampa To MN.
I have cancelled the order on 02/25/2012 by sending an order to the agent who was working on my order and I have an acknowledgement mail proof for the same.
As per the cancellation policy, I need to be refunded back 80% of $219 and $150 which is $175 and $120 respectively. I have sent correspondence emails on the following dates and I had hard time in receiving a reply from customer care - 04/07/2012, 05/18/2012, 05/22/2012, 06/12/2012, 06/16/2012, 07/03/2012, 07/17/2012, 07/27/2012, 08/19/2012 and 09/27/2012.