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  • Report:  #1465457

Complaint Review: Pro Truck sales

Pro Truck sales Allison Smith Sold us a rv that doesn’t exist New York NY

  • Reported By:
    Randy — Key west Fl United States
  • Submitted:
    Wed, October 24, 2018
  • Updated:
    Thu, October 25, 2018

We found a rv on Craig’s list that we really liked and responded to the ad. A Allison Smith said that she was unable to send pictures to us through Craig’s list and needed our email address. The rest of our conversation was done through email.

We were then told that she was using Pro Truck sales to store and show her rv. We registered with pro Truck sales PTS and everything looked legitimate and we continued the Purchase through PTS. The Craig’s list ad was listed in Montgomery Alabama.

Allison Smith sent us a copy of her Florida drivers license and passport showing she was a Doctor in Pensacola, Fl and the rv was at the PTS warehouse there in Pensacola. We used to live there and still have children living there. They gave us a address to inspect the rv.

When our son showed up that afternoon there was no rv there. PTS then told me it had shipped that morning. The address is real but not a PTS warehouse. The rv was scheduled for a 10-22-18 delivery and when it didn’t show up I was told it was involved in a accident but wasn’t damaged and would be delivered the next day.

The next day PTS would no longer answer phone calls, emails or customer chat. After delivery time pasted I was sent another email stating that our rv was in a second accident and was damaged and couldn’t be delivered and we would revive a full refund. We are now out $20k and no rv.

3 Updates & Rebuttals


coast

United States

Watch your wallet

#4Consumer Comment

Thu, October 25, 2018

You chose to ignore the posting warnings on craigslist:

Avoiding Scams

Deal locally, face-to-face —follow this one rule and avoid 99% of scam attempts.

Do not extend payment to anyone you have not met in person.

Beware offers involving shipping - deal with locals you can meet in person.

Never wire funds (e.g. Western Union) - anyone who asks you to is a scammer.

Transactions are between users only, no third party provides a "guarantee".

Do not rent or purchase sight-unseen—that amazing "deal" may not exist.

 

Your son discovered the address was not a truck warehouse and was unable to inspect the truck yet you sent the money anyway. Just how many red flags does it take for you to identify an obvious scam?

Be thankful it was only $20K.


Patrick

Texas,
United States

Wire Transfer

#4Consumer Comment

Wed, October 24, 2018

Our wire transfer went to TD Bank in New York and had a person's name on the account.  It's going to be harder to track these people down if the money was wired to different places.  


Randy

Key west ,
United States

Where money was wired

#4Author of original report

Wed, October 24, 2018

 Our wire transfer was to "Roland Info Corp, same address as PTS in NY city

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