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  • Report:  #1525483

Complaint Review: Pro Wheel Builder

Pro Wheel Builder Pro Wheel Builder.com Custom Built Wheels With HED Brand RIMS; Did not indicate minimum air pressure requirement is 8PSI; Charged 15% Restocking Fee for $1800 Wheels Cumming GA

  • Reported By:
    Michael — Jamesville NY United States
  • Submitted:
    Fri, March 31, 2023
  • Updated:
    Sat, April 01, 2023

Custom Built Wheels With HED Brand RIMS; Did not indicate minimum air pressure requirement is 8PSI; Charged 15% Restocking Fee for $1800 Wheels; These wheels can't be used for intended use at 8PSI or more; Typical air pressure for snow riding is 5-7PSI.

 

Contacted Rim manufacturer HED, they said is using less than 8PSI, don't hit rocks or logs.

 

Riding FAT Bike on Snow Covered Trails (Intended use for FAT Bike); will hit trail items including rocks, logs, obstructions, roots, etcetra.

 

This wheelset is not usable.

 

The return shipping costs and 15% restocking fee costs me over $400.00.

 

If that rating was published, i would have not ordered these.

 

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