proactiv.com Guthy-Renker LLC operator of the proactiv.com cheat on customer Des Moines, Iowa
This is a long problem with proactiv.com or Guthy-Renker LLC. I ordered a $99 purchase gift for a friend and then proactiv.com continued to charge me for another 3-month supply order three months after my first order using my Master card on my account with them. I talked to my credit card to get my money back, but I never got my money back. Guthy-Renker LLC or proactiv.com send my name to a collection agent. Guthy-Renker should go after my friend for the money and not me. Because I used my dad phone number, collection agency keep calling his home.
1 Updates & Rebuttals
ErrorCode325
Vallejo,California,
United States of America
Seriously?
#2Consumer Comment
Mon, April 23, 2012
You have to READ agreement terms BEFORE you agree to the conditions. Proactiv clearly states that your chosen payment method WILL be billed in cycles for the product YOU agreed to purchase. Call Proactiv and cancel the order if you are not willing to continue paying for the product.... and don't post negative comments about a company unless there is actually a problem.