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  • Report:  #1196393

Complaint Review: PROACTIV

PROACTIV Misleading start-up. I am sure it is in the fine print. 3 monthly installments of over $32 each for $30 worth of product. Does not even work well for acne. See a dermatologist. It's cheaper!! California

  • Reported By:
    depar22 — Shippensburg Pennsylvania
  • Submitted:
    Fri, December 19, 2014
  • Updated:
    Fri, December 19, 2014

Proactive baits the consumer, sends product too often and when you try nto cancel a high pressure sales staff talks you into placing the account on hold. The company begins to issue product at their discretion.

3 monthly installments are $32.94 for $29.95 worth of product which is not very effective against acne. Sales pratices are deceptive.

 

depar22 Ship, Pennsylvania

1 Updates & Rebuttals


Katie

Washington,

I Have No Affiliation

#2General Comment

Fri, December 19, 2014

Disclaimer: I am not affiliated with Proactiv in any way.

I've been using Proactiv for several years and it's the best acne product I've ever used, hands down. It does take a couple weeks for your skin to adjust, but that's true with most products. I wish I had used this product in high school.

I've always been wary of ordering through the mail and avoid it if I can. Fortunately, Proactiv can be purchased at mall kiosks. I've even seen a vending machine at a mall once - that seems a little risky to me though; if they don't service it often you may end up with expired product.

I wholeheartedly recommend this product. If you don't trust auto-shipments and pushy salespeople - like I don't - they have a kiosk locator on their site. You can purchase it on your own schedule. They also have a 60-day money back guarantee, but I can't comment on that, I don't know anyone who's tried to return it.

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