Proactive - Proactive Solutions Sent me products and bills for products that were not ordered after a 1 time purchase Des Moines Iowa
I ordered the proactive one time for my daughter so she could try the product. Two months later, the company sent me another package in the mail along with an invoice for $45.00 as though I had signed up for some kind of regular shipment program or something. I had NOT! At no time was there even a place to make such a committment. When I told them they screwed up they insisted I send them the product back to them! I told them that they sent me a gift and I wasn't going to pay for it. It was their fault they screwed up and that their predatory practices bit them this time!
BEWARE PEOPLE, if you order something from this company they will send you other products and try to make you pay! Don't pay! You are not obligated to pay for something you did not order!
D wilcox
Londonderry, New Hampshire
U.S.A.
2 Updates & Rebuttals
Dani
Clive,Iowa,
U.S.A.
Not the same thing
#3Consumer Comment
Mon, July 21, 2008
To the replyer, this is not the same thing. Your gf followed the rules and sent back what she didn't use knowing that her order clearly stated taht if she didn't she would get charged. Your gf has been ripped off and should get a refund. THe poster, on the other hand, didn't read the website clearly and didn't pay attention to where it says if you don't send back the unused portion you will get charged and they will send you new bottles every 2 months and charge your card.
Tony
Charles City,Iowa,
U.S.A.
Same thing happened to my girlfriend
#3Consumer Comment
Mon, July 21, 2008
She sent back her proactiv kit after deciding it wasnt for her. Yet she still got charged for it and 2 months after. When we call we get the usual "nothing we can do"
Such a scam.