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  • Report:  #993329

Complaint Review: Proactive Solution

Proactive Solution Unauthorized Charges Des Moines, Iowa

  • Reported By:
    Scott — Bloomington Indiana United States of America
  • Submitted:
    Tue, January 08, 2013
  • Updated:
    Tue, January 08, 2013
  • Proactive Solution
    6 Commerce Way
    Des Moines, Iowa
    United States of America
  • Phone:
    800-235-6050
  • Category:

I only wanted to try the product for $19.95. I was never told that I enrolled in some type of "club" that would automatically re-supply me every ninety days. When I recieved my second shipment, I called to cancel the service that was in October. In November, I was billed $39.95 and I called to cancel again. Since then I have been billed $39.95 for both, December, and now January and I have recieved no product since November.

I have been forced to cancel my debit card. During this time, I have never been able to talk to a human being. All I get is an automated help line. I am very angry and I am filing a complaint with the Attorney General, Chamber of Commerce, and BBB. This is obviously a well designed money grab and these people should not be allowed to do business this way.



   

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