Complaint Review: Prodigy Communications Coporation

Agreed so try out prodigy service for one month for a dollar through PacBell SBC... We had the phone line disconnected and never used Prodigy again. Reconnected with a new numer and Prodigy sent me another CD to insert for trial for 1 dollar. I NEVER inserted the CD called them or authorized them to do anything. They sent me a letter stating that they were unhappy to see that I chose NOT to become a member of Prodigy and the next paragraph reads that they are happy that I am becoming a member and that the billing rates would change.

I have Called PacBell SBC only to be referred to 3rd party billing that tell s me that they cant go back to the months in which I never used the service...(hmmmm.... funny how they can send me a BILL for that far back though)I have called a numerouse amounts of time, and have been given PO box numbers to write letters to which I sent to and never heard anything back.

I have recently been trasnferred to a new city on orders from the Unites States Marine Corps and when I recieved my recent bill which I also transferred to the new area, prodigy has billed me a dollar for services I never used and didn't authorize on the new phone line. The bill I have now is over 100 dollars for a phone line that has been disconnected for going on a year now and services that were not used. These people will rip you off!!!

Larry
Sacramento, California