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  • Report:  #1307907

Complaint Review: Professional Fitness

Professional Fitness out of control/disorganized randolph Massachusetts

  • Reported By:
    charnley — braintree Massachusetts USA
  • Submitted:
    Thu, May 26, 2016
  • Updated:
    Thu, May 26, 2016
  • Professional Fitness
    50 warren st
    randolph, Massachusetts
    USA
  • Phone:
  • Category:

In Januray 2016, I signed a one year Agreement with Professional Fitness and i paid for first and last month. Before i signed the contract i asked the person if i can cancel anytime, which he did say yes. Due to my medical condition i decided to cancel the account in January 28th. I spoke with with the person that i had help me open the membership, and he told me that he would sent me a text through my cell phone regarding how to cancel, which he never did. Therfore, i decided to cancel the credit card that i had in filed so they could stop taking money from my account. Since then they keep sending me statement every month. I tried to contact customer service a several times to see if they can help me. The person that i spoke too wanted me to pay all the amount of money they had charged me which i only worked with a trainer for only three weeks towards the month of January. I had send a letter to the same address that usually send me the statement. Nothing had resolved and they're still charging me. Right now we are on May 2016 I received a statement of $1005.00. 

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