Complaint Review: Progress Residential

This company is shady at best. We ended up loosing a little over $100 (credit check fee +tax) which to us is no more than a rounding error. I had to review to warn others of the shady practices of this company as $100 as it did to us many years ago might mean a lot to some people.

First off we have not rented houses in a long time as we have bought our houses. The reason we were renting this time is we were moving across the country and wanted to check out the area and get acclimated before we buy or build. With our credit being outstanding I thought no problem. So I filled out the app and sent the credit fee.

You think that would have been it but everyday it was something new. The copies of our drivers licensing wasn't good enough. They wanted pictures of us holding our licenses. I thought that was odd. The next day they wanted more. They then wanted pictures of us holding our Social Security cards.

We were not going to do that as at that point I was wondering if they were trying to steal our identity and not being legit. They canceled our agreement. I started looking at other options. There were many but not with the inventory of Progress Residential.

We dealt with a local company instead of someone 2000+ miles away. They ran their credit and background checks on us and to quote them they said "as far as the rental world goes you guys are golden". Hmm. What was Progress Residential doing that is so far removed from this.

After reading all the 1 star reviews and complaints and how they try to scam you at the end of your rental I am glad I only lost $100. It would cost more to go after them than it would be worth not to mention my time but I am really considering it anyway as at this point it is not about the money but about them taking advantage of people.

Companies like this should have some light shed on them. I hope they continue to have a high inventory and people read these boards as not to make the same mistake a lot of us have made.