Complaint Review: Progressive Business Publications

     I've worked in the Meadville office for a little over a year now.  Right before Thanksgiving we were having a meeting w/ our branch manager Jennifer Maziarz.  A man came into the office, asking for an application.  To say the least, Jen was so rude, I felt completely embarassed to be sitting in her office.  He was trying to explain that he had already filled out an application and had been hired back in April or May 2010, but ended up moving out of state & didn't take the position.  She didn't even want to hear him.  She snapped his head off, handed him a business card & asked him to leave her office, call her & she would speak to him when it was more convient for her, that's how things are done in her office.

     The man was disgruntled, but took the card anyway and left.  A few moments later, another empolyee came in and asked Jen what had happened, the guy walked out of the office, ripped up the card & called her a crazy bi*ch.  Jen took it upon herself to leave the office & go out into the parking lot & start screaming obsceneties at the man.  Not very professional when she's supposed to be the manager representing a multi-million dollar company.

     The gentleman came back while she was screaming at him, calling him all kinds of names that I won't publish here.  He confronted her about her abnormal behavior, that he was just looking for a job.  He ended up losing his temper finally and told her he was gonna blow her head off.  She responded by telling him she was going to call the police and have him arrested for threatening her.  Well, the whole situation could of been avoided, we think, had her behavior and attitude been different.

     Our corporate office is in Malvern, PA, quite a distance from our branch location.  They have not a clue what happens in our office.  The drug use from empolyees and managers is horrible.  Jen is always harping on the employees about making her hours, yet she has barely put in a 40 hour week in the last 6-8 months.  She leaves early, by lunchtime, comes in late, calls off work constantly.  Then she's in a horrid mood when she comes back to work.  We suspect she's using drugs because of her mood swings.  As the manager, she should lead by example.

     The retention in our office is horrible.  We can't keep employees there at all.  A lot of it has to do with the management team.  Office morale is at an all time low, and there's no motivation.  Not to mention the fact that when Jen has office meetings, it's hard to believe her to be credible, when she tells you that she was on the phone for 3 years doing her job, when in fact the office is a little over 5 years old, and she's been the branch manager for 5 years of it.

     Hopefully someone will read this and will investigate the managers of our office.  I know everyone wants to say something, but are afraid of losing their job because of it.  I'm currently looking for a position elsewhere, it's a long drive for me anyway, but at least it's a job.