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  • Report:  #1249968

Complaint Review: Progressive Corporation

Progressive, Progressive Corporation, Progressive Insurance, Progressive County Mutual Ins Co 29203, Progressive Casualty Insurance Company Insurance Mayfield Village Nationwide

  • Reported By:
    T. Whitaker — Lewisville Texas USA
  • Submitted:
    Fri, August 21, 2015
  • Updated:
    Fri, August 21, 2015

 

I have been participating in the Progressive Snapshot program since February 2015. My major issue is the fact that this device has collected more than the minimum 30 days worth of data and exceeds 75 days worth of data as stated in the terms of use for my policy renewal date of May 2015. I have called several times to find out when I can send back the device and will receive a permanent discount, but I can't get a straight answer from anyone. I have complied with the terms of use and Progressive has failed to provide me with the service I expect. This is truly a dishonest business practice. I am not sure the data being collected is even correct since detailed driving information has not been available from the website for more than a month. Shame on you progressive. 

 

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