Complaint Review: Progressive

I started a Transporting business about a year and a half ago where I would use a one ton ram dually 3500 diesel to transport cars, motorcycles etc... This business is called Hotshoting and in New Hampshire there is only one company that will insure HotShoters and that is Progressive they have a Monopoly in NH because it is a relatively new type of business in the Northeast, so you have to go with them like it or not! For my truck and a two car trailer it was $5,450 the first year, but when it came time to renew it jumped to $7,250 and I threw the towel in! I canceled my commercial insurance policy on December 22, 2017 because I just couldn't afford it anymore. I had my payment automatically withdrawn out of my account every month around the 5th. In the meantime I had gotten another policy that covered me up to 100 air miles from my house.

My insurance company called progressive and told them to cancel Transport insurance which I assumed they did. Well my wife reminded me that no only did they take a payment they took two $1,051.00! I was pissed off to say the least remember it's Christmas also! I called on 1/2/2018 and they said I would have to shut off the etf electronic transfer funds and they would put it back within 48 hours so I did. Well 2 days pass and my wife told me the money was still not there by today 1/5/2018! I called got the usual bullshit three different agents until you get the right one 30 minutes later! I told them that I hadn't received my money back yet and they said because I shut off the eft they couldn't etf it back to me!! Are you kidding me! So now they have to mail it to me in the 12th so I won't see it until the 18th if I'm lucky!

What a bunch of crooks! If they took it out in two seconds they should be able to put it back in two seconds!!! Dan Burbank