Complaint Review: Project Child Support

I have been trying to get in contact with someone from this agency for 2 years and I cannot get in contact with anyone. Emails have been sent back to me stating that it wasn't valid. I started back in 2013 trying to find someone who can track down my son's father for back child support, imprisionment, or assets. The only thing that Ms. Morales did was give me a discription with his information attached. This was the last piece of information that I received from anyone from this company. I was paying them $30 monthly for them to start the process and now I can't get in touch with any representative or even a correct telephone number. I believe they are targeting all single mothers across the US saying that a bounty hunter will go out and catch the one that owes them. I need a resolution, or my money back.