Complaint Review: Promosoft Freeregistryfix.com

Ok funny story here. This is a terrible fix. I should have listened to my gut. But I didn't...I contacted them by email on their website Monday 23, feb , 2009. Telling them I was not happy with the what I had downloaded. ( Its frankly a bunch of crap) No email response but I did get this...Thank you for purchasing from Promosoft Corporation. You can find detailed information about your order under "ORDER SUMMARY" below. If you have any questions about your purchased product(s), please refer to the contact information under "GENERAL ENQUIRIES."
GENERAL ENQUIRIES
If you have any non-technical queries relating to your order or payment, please contact Promosoft Corporation at how-to-contact-us@promosoftcorp.com. You will be able to get help with the following:

* Shipping questions
* Upgrades
* Returns and/or Refunds
* General questions specific to the items you ordered
Promosoft Corporation
14 Wall Street
20th Floor
New York, NY 10005
U.S.A
how-to-contact-us@promosoftcorp.com
Dear Valued Customer, Thank you for upgrading to Free Registry Fix Unlimited Fixer version. Our proprietary technology will enable you to get the best out of your PC. Free Registry Fix 2.2 includes the ability to have a daily scan to identify and repair any Windows problems immediately. This will ensure that you Windows Registry will not 'clog up' and slow down your PC or cause it to crash. If you have not yet downloaded the registered unlimited fixer software, please click on the button above. When the download has finished and the registered software has been installed, please allow the scan to start and fix all remaining problems on your PC. {If you cannot see the icon on your desktop, go to START and look in PROGRAM FILES for a folder called Free Registry Fix. Open that folder and you'll see the "Free Registry Fix" icon}. You can now run the scan and fix all the problems Free Registry Fix identifies, with one simple click of a button. Should you find any problems remain after the first scan please repeat the process. If any PC problems remain after running Free Registry Fix then please get your complimentary Live Chat Support Session and allow a FREE dedicated LivePerson technical support agent to help you: http://www.freeregistryfix.com/live1.html Thank you for ordering and all the best for a cleaner and healthier PC. Sincerely, Your Free Registry Fix Team
WOW thanks so much for that...


So anyway I contacted them (you HAVE to do this by their rules) So I did, went to the website told them I was not happy with it ( seriously you get 1400 errors, you download the full program you get 3?? Yes I smell scam. SHAME on me for not looking further.
Do NOT buy anything from these guys. I requested a full refund on Monday 23, 2009 and I have yet to hear back from them. And when on Sat when I had downloaded this program, I contacted them two times after 30 minutes the guys name is still Colin.

They will not refund my money , they will not contact me back and they are also used as pc1click . Strange ......http://store.esellerate.net/support/

* For information about using PC 1Click please refer to the Online user guide:

http://www.pc1click.com/instructions.html

* A step-by-step visual tutorial can be found at:

http://www.pc1click.com/stepxstep.html

* If you still need assistance after reading the online manual please contact our 24 hour LivePerson support team via our website at this URL:

My question is how in 6 days time you send me an email from this how-to-contact-us@promosoftcorp.com to this new and wonder addy

http://www.pc1click.com/live.html

* Or if your PC still has problems after running the PC 1Click fixer module you may contact our 24 hour LivePerson support team at any time during the period of your license. They will assist you with ANY software or hardware related question:

http://www.pc1click.com/live.html

We thank you for following our simple help instructions and will endeavour to guarantee a supremely efficient support experience.

Should you need to contact us please refer to the list of links below, or contact us online via this webpage:

http://www.pc1click.com/information.html


Regards,


PC 1Click Dedicated Support

So how did they go from point a to point b?? And I don't have a phone number.. OH wait it was disconnected. I think the irs would be happy to figure out what your doing...

Tmm33
yeah that place, Tennessee
U.S.A.