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  • Report:  #1396174

Complaint Review: prosoft3d

prosoft3d over charged advertised price, will not refund credit card upon request and returned product Burlington Ontario

  • Reported By:
    RealBigHair — Alto Michigan USA
  • Submitted:
    Mon, August 28, 2017
  • Updated:
    Thu, August 31, 2017
  • prosoft3d
    460 Brant St
    Burlington, Ontario
    Canada
  • Phone:
  • Category:

I was charged $29.95 instead of the advertised price of $9.95.

Prosoft3d's software download does absolutely nothing regarding to what it supposed to do.

Submitted requested RMA and screen shot of deleted program to Prosoft3d along with credit card refund.

I have contacted Prosoft 7 times regarding my refund in the past 3 1/2 weeks and get one excuse after another why I have not received a refund.

1 Updates & Rebuttals


prosoft3d refund

#2Author of original report

Thu, August 31, 2017

After 3 1/2 weeks of requesting a refund (7 times) from Prosoft3d for a refund of $29.95 to my credit card, I filed a complaint with the BBB of Kitchener Ontario. On 8/30/2017 I have received a full refund from Prosoft3d.

Thank you for your assistance

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