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  • Report:  #876984

Complaint Review: Protection One

Protection One Protection 1 Billing is a mess Miami, Florida

  • Reported By:
    neemech — Miami Florida United States of America
  • Submitted:
    Wed, May 02, 2012
  • Updated:
    Tue, May 29, 2012
  • Protection One
    7255 Corporate Center Drive, Building 2, Bay
    Miami, Florida
    United States of America
  • Phone:
    305-590-3000
  • Category:

The service and technology of this company are good, but the billing is abusive and a mess.

They charge 2 months in advance, and they do not care about the customer. We have 3 different locations, they could not integrate the 3 accounts in one only bill, but they charge twice 2 of the locations. We have call several times during the last year trying to fix the problem, they promise and promise and promise that it is the last time, but they continue calling asking for bills paid one year ago...

1 Updates & Rebuttals


Protection1

Wichita,
Kansas,
United States of America

Resolution

#2UPDATE Employee

Tue, May 29, 2012

Neemech, please contact me with your account information so I can review your account and help you reach resolution. I assure you Protection 1 offers a variety of billing solutions to meet the specific needs of our customers. My email address is /socialmedia@protection1/ dot com.

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