Protection One They will not cancel my service!!! Wichita Kansas
I called and asked them to cancel my service on 8/28/2008. They said that would send me a postcard for me to fill out and then send back to them. I never received the postcard. I called them again two weeks later. Again they said they would send a postcard. I did not receive a postcard. Their reps have called me about paying my bill. I keep telling them I cancelled the service back on 8/28. I just got the bill for the next three months going forward from 10/17/08 to 01/16/08 for $80.85.
They still have not cancelled my service. I want it cancelled!
Pissed off
Temecula, California
U.S.A.
1 Updates & Rebuttals
Stephanie
Wichita,Kansas,
U.S.A.
Valued Customer
#2UPDATE Employee
Wed, October 01, 2008
Dear Valued Customer,
I would like the opportunity to assist you with your concerns. Please contact me at your convenience, so I can ensure that your concerns are resolved in a timely manner. I look forward to speaking with you.
Respectfully,
Stephanie Winkler
Executive Customer Relations
Toll: 877-835-3338
Email:stephaniewinkler@protectionone.com