Proud American, etc American moving group, equivan, northern american, atlas, east...... An ongoing nightmare with this company who goes by different names and is illegal!!!!!!!! Dallas, Texas
People, these moving companies with various names are scamming us! We all need to get together to bring them down. I unknowingly called Proud American for a quote. They had me pay the 10%, then the next day told me I had to pay the 60% because this was a short notice deal. Like a fool, I did. The driver Issac Zait, a foreigner, out of NJ, with a company maybe called LBD or Voyager came 3 days later and charged me an extra $900. I gave him a check to "cash only" He was to bring my things to a central storage in DAllas where a bigger truck would take it then. I"m still not sure if it's even there if it's his storage unit or Proud American.. Of course of the thousand times i called and people actually answered ( and no nevery returned a call- ever) Roni said " it's out of our hands" !!!! Whether I was nice, or threatening, it never phased any of these robots! How can they be like that, i'm wishing karma on them!!! Anyway, it's Aug. 20th and still no furniture the the Califonia destination. I've gotten so many stories from Issac( atleast he does answer my calls and texts) but all lies. next week, monday, next weekend, the latest is that it's still in Dallas storage and was overlooked.... but still no one will get a truck to the supposed warehouse. I've asked for the warehouse address from both Issac and Proud American, but NO ONE will give it to me!! I keep hoping my stuff is somewhere and will be found... everyone else tells me it's a scam, my stuff is gone. I"ve filed wth BBB, Sec of State of Tx- who says there's no legitimate name...the local police, the DOT, my next step is DAllas tv and Nat'l tv, I heard of a group called move rescue that along with lawyers and Mayflower, go find your stuff... i will try them. But not before Issac and the robots at Proud American get their due. we need a class action suit, call me (REDACTED))).
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1 Updates & Rebuttals
Jim
Anaheim,California,
U.S.A.
The Name You Want to Focus On Is....
#2Consumer Comment
Sun, August 21, 2011
...American Van Lines. The other names are lures to let you believe the moving company is either legitimate or actually larger than it is. For example, if you type in "Atlas Movers" to Yahoo, you get the website to Atlas Van Lines - a legit moving company. American Van Lines is run by the same guy who also runs National Relocation Services out of FL - a moving broker who at one time had over 800 BBB complaints in a 3 year period - he was given an A- rating by BBB. If I had to speculate based on your story, your move was brokered out to another mover and the fee you paid to American, was simply the Broker's fee.
I would defintely lean on moverescue.com; they should be able to help you. I would also file complaints with the FMCSA and the DOT, though I am not certain they'll help you as much as moverescue will. Their address is 1331 Regal Row Dallas, TX 75247; I looked at a satellite shot of the address and it appears to be a warehouse.
A class action lawsuit will not help you because even if this guy is run out of business; he'll close down shop and reopen...another business, and so far he hasn't done anything wrong except keep your stuff. Your focus should be to get your stuff back and moverescue should help with that.
The best thing consumers can do is NOT find a mover on the internet - stick with well-known names like United, Mayflower, Allied, North American, Atlas Van Lines (the real one) and maybe 1 to 2 others. If you can't afford these guys, then do-it yourself. Stay off the internet to find a mover because that's where the scammers are. Use it to research them. Best of luck to you.