Provell, Inc - Valueplus, Homeplay, Budget Savers, Damark, DMK Vacation Passport, Value Plus, Membership Services, Essentials for Home, Explore USA, Value Plus Grocery Savings Deceptive credit card charges Hopkins, Minnesota
This company has been using deceptive practices to entrap victims into a "membership service" when you make an online purchase with a credit card or other payment account. The company then begins charging your credit card monthly, for me it was $19.95 a month. Once you catch on to the unauthorized charges and call 800-475-1942, they will cancel a membership you never realized you had, and if you are quite persistent, they will send you a form to try to recoup your loss.
I feel for the scam some way, I cannot even recall what I purchased to initially get entrapped.
My biggest complaint however is that the BBB of North Dakota & Minnesota give this company an A+ rating, eventhough they have a total of 455 complaints since the company registered with the BBB 2/03/09.
Obviously they have been up to this scam for years doing business as:
Homeplay
Budget Savers
Damark
DMK Vacation Passport
Value Plus
Membership Services
Essentials for Home
Explore USA
Value Plus Grocery Savings
The BBB of North Dakota & Minnessota is not doing a very good job, possibly this service, Rip Off Report could contact the BBB, and get the rating changed and let them know what this company is up to.
Here is how they are listed at the BBB:
| Name: | Provell, Inc. |
| Phone: | (952) 258-2000 |
| Fax: | (952) 258-2100 |
| Address: | 11100 Wayzata Blvd. Suite #680 |
| Hopkins, MN 55305-5601 | |
| Yahoo Map | |
| Google Map | |
| Website: | http://www.provell.com/ |
| Original Business Start Date: | March 1986 |
| Principal: | Mr. George S. Richards, Pres/CEO |
| Customer Contact: | Mr. Michael McGowan, Senior Vice President, Marketing - (952) 258-2000 |
| Email Address: | http://www.bbb.org/minnesota/equote/1530 |
| Entity: | Corporation |
| Incorporated: | March 2003, MN |