Complaint Review: Provident Bank Of Maryland

i was a victim of identity theift and money was taken from my account on a friday. we used our bank card all weekend like we always do on groceries, etc. on tuesday i check my online ledger and see that my account is at negative 1307.00.

they let us charge all weekend and when it was all said and done totaled (21) 34.00 fees resulting in the above total. contacted the bank and they took off a total of 16 of the 34.00 fees. after our direct deposits went in the account the next week we stood at negative 14.00 with no money to get through the week. i called the bank again and requested a freeze or closure of the account ,only to be told that it could not be closed until the account was at zero.

the very next day they slapped on three more fees two 5.00 fees and one 6.00 fee. now it is in collection at a grand total of 247.24. my bank number was still being used by someone else, my two cards were cut up. this bank refused all of my requests, and is now trying to make me pay for somthing i did not create.

Everon
baltimore, Maryland
U.S.A.