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  • Report:  #59383

Complaint Review: Providian

Providian constant overlimit fee charged on closed account. raised interest rate from 20.99APR to 29.99APR without notice tricked and lied to us San Francisco

  • Reported By:
    lauderdale lakes fl
  • Submitted:
    Tue, June 03, 2003
  • Updated:
    Tue, June 03, 2003

Providian changed the APR of 20.99 to 29.99 on my acctount in April 2002. No WARNING, Correspondence or reason.

I have been with Providian for 7yrs. prior to this event. I called the customer service dept. and the supervisor had no reason for the change.

In addition, Overlimit charges have been placed on my acct. each month. When I stated tho them with proof of my checks that they were paid for on time. They refused to waive ANY of the overlimit fees.

I am currently paying them off, however according to my 3000 balance, it will take about 5 yrs to do so using there miminum monthly amount due.

They still refuse to explain the reason of the APR increase.

George
lauderdale lakes, Florida
U.S.A.

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