Providian sold my card to another branch, slashed my limit and jacked the rate to 29% routed to INDIA every time Tilton New Hampshire
Had my Providian since college (2years). Paid more than the minimum, on time the entire period. On October 16th, I got a letter saying that my original card was cancelled on the 15th and to use the one enclosed. This card (eMerge) is still with Providian. I called to see where to make my payment (Due on the 22nd) and was routed to India! My line of credit was slashed to a pitiful 68 bucks! and my interest was jacked to 29.9%. I can't call and get any straight answers because I am being routed to INDIA every time. WHAT A WAY TO REWARD SOMEONE!
A.
Durham,, North Carolina
1 Updates & Rebuttals
Nicole
Barney,Georgia,
U.S.A.
Here is the Contact Information
#2Consumer Suggestion
Tue, December 17, 2002
Here is the contact info listed on the Providian Website. I am also a Providian cardholder but have been fortunate enough to have had no unpleasant experiences with them.
Credit Cards General Customer Service
Providian
P.O. Box 660490
Dallas, TX 75266-9575
Phone: 1-800-647-8641
M - S 4:00 a.m. to 10:00 p.m. PST
www.providianonline.com
Good luck!