Prudential Insurance Co of America loophole fell through the cracks, oops didn't file the bookkeeping your job was suppose to keep up with the bookkeeping; Prudential didn't covert or port the policy Missouri Nationwide
My husband worked on a job for around 19 years. He was in a group insurance where the money was taken out of his check bi weekly. He became disabled in 2012 and all his benefits kicked in except the life insurance. My husband passed on 4/3/16.
When I called his job to let them know that I needed the information to collect on my husband life insurance they tell me that he didn't have a coverage but he had money taken out his check. Then Prudential said that they didn't keep the bookkeeping on the clients that is the employer job.
The employer said that Prudential was suppose to convert or port the policy. Each one was blaming the other I can't get any help in this situation. I know that my husband had the money taken out all of those years on a $50,000 policy and Prudential found a loophole not to pay.
Prudential and this company St. John Health (Ascention Health) have done this to another person scammed her out of her husbands insurance money also. They shouldn't get away with this it's not right.
Ruby
Clinton Twp, MI