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  • Report:  #995833

Complaint Review: Ps-Pros

Ps-Pros esales, inc DO NOT USE THIS COMPANY Long Island City, New York

  • Reported By:
    swcrn — LUCEDALE Mississippi United States of America
  • Submitted:
    Sun, January 13, 2013
  • Updated:
    Sun, January 13, 2013
  • Ps-Pros
    47-09 30th St Ste 201
    Long Island City, New York
    United States of America
  • Phone:
    1-718-472-2981
  • Category:

I sent my PS3 console in for repair.  Three weeks later, they contacted me and told me the price, which I authorized my card to pay.  A few weeks later, I received an email telling me that it was unrepairable.  I requested a refund.  They refused to issue it to my card, and told me they had to mail a check.  I said okay.  

It is 4 months later, and I am still waiting on it.  I have contacted them repeatedly via email and phone.  I am always told that the check is in the mail.  Today, I received an email stating that according to their records, my concerns have been addressed!  NOT!  Do not use this company.  They are complete scam artists!  I have filed a complaint with the BBB, but I am not holding my breath while waiting on my refund.  

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