Complaint Review: Public Moving Services LLC

Public Moving Services... Let's start at the beginning. You are moving. How exciting! Where do you start? You approach your good friend Google, like you do for everything else. You google "moving", or "moving companies", or some other derivative of "moving" in search for answers.

You find a site and enter in information. Soon you get phone calls. A LOT of phone calls. You are bombarded with multiple quotes that all look eerily similar. After a few days of this, you research companies and just pick one that calls the most to stop the madness. That company is Public Moving Services. Their up-front persistence will hook you. They are so persistent, you do half the research to ensure they are trustworthy. You think, "This representative called me twice a day and responds immediately to my questions, this is the kind of mover I need." You glance at the reviews and see there are 4 star averages on one site, 5 stars on another. You glance at the reviews. Everything seems good so you sign a binding quote and schedule your move. You sigh with a relief that that part is over, not fully knowing that YOU JUST SCREWED YOURSELF.

This happened to me on August 6^th. I have since relocated to a new home. That home is still empty making it more so of an empty house rather than a home. I have no delivery date set after countless calls. I can’t buy new furniture since the furniture I already own and have paid for may arrive at any time. I am stuck in an empty house.

So far, I have had to buy: plates and silverware to eat, pots and pans to cook, a new dining table so we had somewhere to sit and eat, a bed to sleep on, chairs to sit on, toiletries to stay healthy, clothes to start my new job, new toys for my kids to be entertained, a new vacuum to keep the house clean, new beds for my kids to sleep on, and a new router so I can connect to the internet to write this complaint. I wash clothes at a laundromat since they have my washer and dryer as well. By now, I could have bought a new washer and dryer with the monies I have spent at the laundromat.

I call the movers every weekday. Sometimes I am on hold for hours with no answer. Sometimes I am on hold to be hung up on as soon as I speak. Every now and then, I do get through and I am told “I have to talk to the dispatcher, he is not in.” He is never in. I am pretty sure he doesn’t exist. Public Moving Services is not the bargain mover I was looking for. You get what you pay for with movers.

My advice is to choose a company that you have SEEN. If they have a truck wrapped in their logo, they are probably legit. I am pretty sure that Penske is not a moving company. That is the last place that I saw all of my clothes, my book collection, my photo albums, my children’s toys, and my wife’s heirlooms.

Public Moving Services is a scam. After researching the company, it is located in Waterford Squares Apartments in Charlotte, NC. I was unable to determine if the zoning in Charlotte permitted companies to be run out of residential apartments in the Charlotte city limits. Perhaps someone can enlighten me.

An LLC was filed in North Carolina, signed by Andrey Shuklin. He also is associated with Independent Van Lines LLC, National Relocation Solutions, LLC, Olympus A&S LLC.

There is also a website devoted to him: http://publicmovingservicesscam.com/scammers/