Complaint Review: Public Storage

The many complaints of high-pressure sales tactics inclusive of insurance, padlocks, inadequate security, uncleanliness and other egregious practices by Public Storage are true. But when it comes to a class action, the below information will really amaze you when you consider this company has 160,000,000 square feet of storage space and over 2,200 facilities worldwide.

This is an open letter to the employees of Public Storage as mentioned below. I have directly emailed duplicate statements to each of; Cheng Teng, John Bodach and Kenneth Lassegard of Public Storage Company with corporate offices located 701 Western Ave., Glendale, California 91201. These persons were advised this statement would be published within 24-hours after issuance (1305 hours) if there is no response from any of the aforementioned. If you are reading this statement (and others to follow) none of these Public Storage employees responded in kind.

Public Storage (NYSE: PSA), the self-storage and commercial real estate company with the orange logo and the largest mini storage company in the world with 160 million square feet, 2,200 store fronts and over $2.2 billion in annual sales may be overcharging you for your storage unit by as much as 5%-12%. In addition, you may have been sold goods and services that were not required.

When you go to your Public Storage unit bring a tape measure. Accurately measure your usable self-storage space. There is a likelihood it does not match the dimensions you are paying for. It is thought that Public Storage units are “generally” smaller than advertised, and although the Public Storage contract incorporates a disclaimer with regards to such, a reputable Class Action law firm is reviewing the validity of such a disclaimer in light of certain facts.

Public Storage might owe you money if you are/were paying for a storage unit. Public Storage may have also have sold you goods and services and miscalculated invoices. Mr. John Bodach, Arizona and Las Vegas Regional Manger and Mr. Kenneth Lassegard, Las Vegas and Nevada District Manager were emailed an invoice with assurance from Mr. Bodach he would immediately justify the total amount charged. Five business days later I have not received a response. More than forty-eight hours ago I emailed Mr. Cheng Teng. I have not received a response from Mr. Teng whose name and email shows up on wsj.com/PSA and appears to be a direct conduit to all corporate officers inclusive of Mr. Ronald Havner, Chairman, President and CEO of Public Storage.

Please contact (reply) to this blog at PSAlawsuit@gmail.com with information regarding; dimensions of storage units, items purchased and potentially over-charged, if you felt “high-pressured’ into the purchase of products or services, if the padlock or unit Public Storage sold/rented was broken into, if you were given adequate information to determine the actual dimensions of your unit prior to initial payment.

Do Not Allow Public Storage to walk away from the above. Respond to this blog at PSAlawsuit@gmail.com to become part of a potential class action lawsuit.