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  • Report:  #387300

Complaint Review: Publications Max - Magazine Burst

Publications Max - Magazine Burst seriously overcharged my bank account for more than the correct amount Evanston Illinois

  • Reported By:
    San Clemente California
  • Submitted:
    Mon, November 03, 2008
  • Updated:
    Tue, December 02, 2008
  • Publications Max - Magazine Burst
    990 Grove Street, Ste. 204
    Evanston, Illinois
    U.S.A.
  • Phone:
    888-624-2877
  • Category:

The site advertised 5 magazine subscriptions for $27.00. There was no indication that there would be in any other charges. Within 5 minutes, my bank account showed a charge of $92.00.

Please note that I was led to this site by responding to a "Claim Your $1,000 Walmart Gift Card" email. Since I did enter the legitimate contest that Walmart is hosting, I did not realize the email was a scam.

I had to report my card as stolen to prevent any further charges and I intend to vigorously contest this charge on my account to the full extent of the law.

Annemarie
San Clemente, California
U.S.A.

2 Updates & Rebuttals


Jeff Berman

Evanston,
Illinois,
U.S.A.

Additional Help/Contact Information

#3UPDATE Employee

Tue, December 02, 2008

Dear Annemarie,

I apologize for any problems you have encountered with Magazine Burst. If you need any further assistance, please call 886-624-2877 and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.magazineburst.com/TC45195dFive.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@publicationsmax.com


Annemarie

San Clemente,
California,
U.S.A.

monies reimbursed

#3Author of original report

Mon, November 17, 2008

Fortunately Publications Max does have a website and contact information. My incident took place on a Saturday so I had to wait until Monday to get someone on the phone. I called and asked to get the charges reversed and they told me they would reverse it within 3-5 business days. It took a few days longer than that, but they did reimburse me. I hope everyone else is able to get the same results. Also, I feel much better about this situation since I reported my card as stolen and got a new one.

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