Print the value of index0
  • Report:  #456773

Complaint Review: Publications Unlimited

Publications Unlimited Fraudulently signed me up for magazines Nationwide

  • Reported By:
    T Texas
  • Submitted:
    Sat, May 30, 2009
  • Updated:
    Fri, December 18, 2009

I mysteriously started receiving Boating Magazine. After contacting Boating Magazine, I was told that I was signed up through Publications Unlimited, and would have to cancel my subscription through them. (Boating Magazine gave me their phone number.)

There is just a recording at the phone number, there is no way for me to cancel the subscription that I did not sign up for.

Publications Unlimited somehow gained access to my information and signed me up for a subscription without my permission.

I have reported them to the BBB and also filed a complaint with the FTC in case my identity has been compromised. I encourage others to do the same.

Jess
T, Texas
U.S.A.

1 Updates & Rebuttals


Rebuttal Publications Unlimited

Fort Lauderdale,
Florida,
United States of America

Publications Unlimited DOES NOT solicit consumers

#2UPDATE Employee

Fri, December 18, 2009

Publications Unlimited USA, Inc. has been in business since 1949.  Publications Unlimited USA is one of several processing centers for various independent agents across the United States.  Publications Unlimited USA has never solicited business to any subscribers.  Publications Unlimited USA does not have a merchant account in which consumers claim they are charged. We have NEVER received any monies from any subscribers, however, in the interest of good will, whenever a publisher has referred us on a complaint we have done everything in our power to resolve any problem by attempting to contact the company that originally placed the subscription and have when possible made arrangements for a refund.   If you have been referred to Publications Unlimited USA, please feel free to contact our customer service department M - F at 800-267-2611 and we will try to help you in anyway we can.

Before calling us, we do suggest you contact the company in which you paid, referencing your check, bank records or your credit card statement.  If you receive no satisfaction, please, feel free to call us.

Respond to this Report!