Complaint Review: Puma Tech - Synchrologic

The company claimed if you purchased the product Satellite Forms Mobile App Designer an additional purchase of Enterprise Intellisync Server (they claimed was a 60 day trial) the customer support was so bad we could never get a key code! Then they discontinued the Enterprise Intellisync Server. And another "product" was offered called Synchrologic. Their sales and technical support team could not help us got the software functional and eventually told us we were not profitable enough for them and had us sign an evaluation agreement and pidgeon holed technical support into 5 days and we still could not get functional.

When we wrote a letter of complaint and captured the events surrounding our discord with their service and support and the sales rep Jon Cohan called it "a bunch of lies and exaggerations". All of this after we invested $895 into their software

Kirk
Yonkers, New York
U.S.A.