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Puppy Pet Boutique Yvonne Hunter Denney, Evonne R. Denney Seller Sold me the Wrong Dog Bedford Texas
I purchase a tiny teacup Yorkie from puppy pet boutique on Friday, August 28, 2015. (before you post anything negative please read all the way. I have three rescued animals and I donate lots of money to rescue groups yearly, I admit I made a bad mistake to BUY a puppy online) I found this pet through the internet website call puppypetboutique. I selected the puppy “Sammy” off of the website that I wanted to purchase. I sent a text message to the breeder asking if Sammy was still available. She replied yes and we set up a time for me to purchase the pet from her on Friday. The breeder asked me to meet her because her husband doesn’t like for people to come to the house when he isn’t home. So we set up to meet at Spring Creek BBQ in Hurst.
When the seller arrived with the dog, she assured me it was the same dog as Sammy. I was confused but thought maybe the dog just needed a bath and his hair fluffed. I tried to pull up the picture on my phone but as we all know, looking at a picture on your small phone in bright daylight is hard to see. She was in a hurry because her kids were needing to be picked up from school and she promised this was the dog in, Sammy, who is 8 weeks old. Not being able to pull up a large enough picture on my cellphone I wasn't able to argue with her.
So I paid $1200 for the dog, as I put him in the car seat, she got in her car and left, in a hurry. I sat there in my car and asked my husband to look at the picture of the dog Sammy from the internet and then a picture I just took of the dog I had in the car, he agreed that this was not the dog in the picture. I immediately texted the lady and asked her to come back, I was still sitting in the parking lot of Spring Creek BBQ. She refuses and says she is picking up her kids, I told her I would wait. She then informed me that it isn’t her problem now and that I signed a contract. She then tells me she isn’t responsible for the photo’s not being correct on her website and that she gets these dogs from other breeders. (Which was news to me, I thought these were her dogs) I asked for the breeder’s information and she refused to disclose that information to me. I didn’t want refund at this moment, all I wanted was the dog I came to purchase. I asked her within 20 minutes of purchasing the dog to return him for the correct dog and she refused saying all sales final. She also told me the dog was over 8 weeks old.
Since she was refusing to let me return the dog and give me the correct dog, I immediately took him to the vet in McKinney to have him looked over. The vet said this dog is barley 4 weeks old and doesn't have any teeth, which is a clear indication of this pet’s age. The vet agreed that this is not the same dog as in the picture. I have tried to work with this breeder and she is refusing to work with me stating that if I file legal action I would have to pay her attorney fees. Please help me spread the word so others do not get duped and bullied by this lady. Also this poor baby boy had hookworms really bad. So not only did I get the wrong dog, I got a sick dog too. I would
love for a news team to also pick up this story.
This type of breeder needs to be stopped and reported. Please help and share my story. The online store I purchased from is puppypetboutique.com. The lady is from Bedford and her name is Yvonne. Heart broken and duped from Mckinney. I also have saved full text conversations that she assured me I was buying dog #1. Someone please help me. At this point I just want this person outed. I would never return this dog to her after all of this craziness. I actually see the picture of the dog I have on her webpage for $800. I paid $1200 for this dog. I should at least get a partial refund since I did not receive the correct pet. She is going to say that I am trying to return this puppy because my husband didn't know, I did not want to return the puppy for a refund. I wanted the puppy I was suppose to get. My husand knew I was getting a puppy and even helped picked out the one we wanted.
4 Updates & Rebuttals
TEXT MESSAGE REPORT
#5Author of original report
Tue, September 01, 2015
Just want to download the text message report regarding this transaction. The point of all of this is that I was scammed. She did the bait and switch on me and is selling dogs that are too young to be sold. This have NEVER been about the money. Nor was my husband upset with the amount of the purchase of this dog. I never have asked her for money in return. I only wanted to get the dog I was suppose to have recieved. At this point, I would NEVER in a MILLION years give this dog back to her. She is running a scheme. She has sent me hateful and nasty emails and refuses to answer any of my questions. Like, if you aren't the breeder, then tell me who is the breeder becaues this dog was sold at too early of an age. How old is the dog really? The Vet says 4-5 weeks, the internet where I picked the dog out says 8 weeks, the text message say 7 weeks, but the paper work she gave me says 6 weeks.
Nasty Emails
#5Author of original report
Mon, August 31, 2015
Here is the nasty email trail from this business owner. She has never offered to answer my questions, provide information about the dog I have ended up with, nor try to be civil and work this out with me. I stayed at the meeting place for an hour asking her to come back after she picked up her kids. She refused and started the plether of nasty texts and emails. I have taken to all the social media sites to warn others about purchasing from breeders/seller/brokers like Puppy Pet Boutique. She is upset in the email becuase I sent her a picture of the puppy I was suppose to buy that was listed on a website in 2008 and 2010. This was sent to me by someone off of facebook. They had found this information from me. So Puppy Pet Boutique is commiting a crime by false advertisement. Take a look at her email. If anyone out there has had a run in with Puppy Pet Boutique or Diamond Kennels, please reach out to me through facebook. www.facebook.com/savingteddy
Text Message Report with Yvonne Denney
#5Author of original report
Mon, August 31, 2015
Please see the below text message file I had pulled regarding the transaction of this puppy. I never wanted my money back, I only wanted the puppy we agreed on by the name of Sammy. I have repeatedly asked for the seller to let me deal with the breeder but she has changed her story several times regarding this puppy, his age, his name, etc. Please research her name and her husands name Gary and you will see that I am not lying. I have no reason or gain nothing from this, all my husand and I wanted was a precious tiny teacup to add to our family of animals. This breeder is not telling the truth. You may also find all her dishonnest transaction through her shut down kennel called Diamond Kennels in Rockwall, Texas. I would not give this puppy back to her after all of this, because I know he is in the best hands now. Yvonne refuses to give me the breeders name, but as you see in the text messages she has me to believe this is her puppy, then she changes her story after I have the puppy. Wait till you see the foul email I received from this Christian lady. I have had other contact me through facebook that she has done this to them too.
Yvonne
Texas,USA
False Report
#5REBUTTAL Individual responds
Mon, August 31, 2015
Jennifer Lieberman we believe has left a false report. She contacted us to view a Tea Cup yorkie. So I told her we had One yorkie puppy available, & that she was more than welcome to come and view this puppy to be sure this is the puppy she wanted to purchase, by personality & conformation, & Color. ( This puppy was NOT Shipped to her )
so she asked me if I would accept paypal? And I told her that PayPal does not cover Live animals. So she said, she had to figure out how to get $250 of the remaining balance, so that her husband did not find out how much she was Spending. So she texted me back, & said she would like to come and view the puppy. But she could only borrow an additional $200 from her freind. So I went ahead & knocked off $50.
So she came and viewed the puppy in person. And so I thought she had fallen in love with this 1lb little boy. But she than texts me a little later wanting me to buy the puppy back. So I explained that all sells were final since she had already taken possession of the puppy.
She also showed a picture of the puppy outside in the grass, which Greatly concerned us b/c putting a puppy in the grass outside before the age of 12 wks is very dangerous, & they can come down w/ parvovirus w/ out having all 3 Vaccinations. And we did not want her spreading sickness to our puppies here, since she did not take every pro caution to keep her puppy safe & healthy.
So I told her, I would gladly repost the puppy & Sale it for her, which I would have no problem doing, & selling it quickly for her. But she simply only wanted to make threats, & harrass me wanting 1/2 of her money back saying the puppy in the picture was not Sammy. But I explained to her, that it was. But if she was not happy with her puppy. I had no problem finding it a New home.
But I think it all just came down to her being dishonest w/ her husband about the puppy. And the puppy was 7 wks at time of sale. She had No proof from her Vet stating it was younger than expected. And our Life Time Health Guarantee that she signed, also explains that we do not cover worms, & that this does not mean a puppy is sick b/c it still needed worming sessions until 12 wks of age. Everyone knows that puppies are born w/ worms, & breeders have to Deworm them at 2wks, 4wks, 6wks,ect...until they are 12wks of age. So her medical records that I gave her, did show this puppy had already had 3 treatments.
So obviously, as you can tell, we did nothing wrong. My only regret, is that we would have taken the puppy back right away, had we known she was going to make threats & lies about our company. Obviously, your never going to be able to please every single person. But we have more excellent references & Satisfied Customers, Than we do Negative. But your always going to have that one Customer, that feels they deserve a Free puppy. I only wish I had spent more time with her, and making sure she definantly wanted this puppy, before we sold it to her.