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  • Report:  #1357689

Complaint Review: puppy spot

puppy spot puppyspot.com False advertising, fraud and poor customer service Cooper City Internet

  • Reported By:
    chantelle — San Antonio Texas USA
  • Submitted:
    Wed, February 22, 2017
  • Updated:
    Wed, February 22, 2017

December 18, 2016 I purchased a long haired chihuahua from puppyspot.com as a christmas gift for my kids. He was falsely advertised as a long haired chihuahua, which parents weighed 4 and 5 pounds each. At his last vet check he weighed 5 pounds at 4 months of age. Dogs continue to grow up until a year and he was estimated by the vet to grow up to 12 pounds. I contacted Puppyspot.com regarding my concern on the double, maybe triple weight the vet had estimated. They told me I was feeding the puppy too much and that was why he was growing so much. I was appalled that they would say such a thing as if a chihuahua can grow into a great dane if you overfeed it? I submitted a claim with them regarding the false advertising to which they said they would contact the breeder and get more information regarding the puppies' parents. I was again surprised they had not gathered that information before they would list a dog for $2,500 dollars and use what I thought were reputable breeders. The breeder responded that the dogs had grown a pound in the two months since I had purchased the dog. Considering the dogs were 4 and 5 pounds that is 25% of their weight increase in two months. Breeding practices recommend to bread a dog at least when they are a year to a year and half old. Dogs stop growing at a year. If they bred a dog before the dog was fully developed that is poor breeding practices. If the dog was weighed much before and the weight had not been updated before it was pregnant it is false advertising. I have never purchased a dog sight unseen however I felt that I could trust puppyspot. Boy was I wrong, I overpaid for a dog that is probably not worth more than $300, shipped a puppy from California to Texas and have spent several hundreds of dollars on vet bills for shots and ear mites since he arrived to me with ear mites. I continued to contact puppyspot as I wanted a $1,500 refund and they responded that they could not guarantee the weight of their dogs. I could understand this if the weight variation was a pound or two however this is a significant weight difference. They said no, so I then proceeded to ask to return the dog and get a full refund including all of his shots and vet expenses. They again said no and have not resolved the issue of fraud and false advertising. I have never reported a business with the BBB however I feel grossly violated, I believe they are committing fraud and false advertising, I believe they are stealing money from customers such as myself who trusted them and believed they were buying from reputable and responsible breeders.

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