Complaint Review: Pura Vida Web Design

Costa Rican company Pura Vida Web Design has ripped us off.  We were promised search engine placement and responsive customer service, we received neither.  The owner, Louis Kreuzahler, was evasive, and did not provide us any reports as promised. He gladly took our money and made promises he could never keep.  It was a complete waste of time, money and a detriment to our business.  Company is unresponsive, unethical and we are currently pursuing legal recourse.