Complaint Review: Pure Energy Products; AP Products

This bunch of con artists ripped me off to the tune of $59.95 in charges to my Master Card account. Using the clever pretense of offering a one-time "sample" of their product ("herbal" stimulant) for shipping and handling of 'only' $4.95, they collected my credit card information.

What they don't tell you is that when you agree to try the "sample" you are also agreeing to purchase a supply of this stuff (whether or not you want or like it). It's the age-old hidden fine print trick and I should have been more cautious.

A couple of months after I had received the "sample" I noticed a charge of $59.95 to my Master Card account which I did not recognize. A couple of days later, a bottle of their "product" showed up in my mailbax. It took some legwork, but with the help of the bank I ran down their address and phone number. After speaking with a very belligerent and draconian "customer service" representative (Reggie, ext 106), I learned how their con game works and how I had been duped into "ordering" something I did not want.

I have reported my findings to Master Card and the U.S. Postal Service.

Bigfoot
Rockledge, Florida
U.S.A.