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  • Report:  #882885

Complaint Review: Pure Health

Pure Health I "purchased" 3 orders of pure green coffee bean extract on 5/3/12, then realized they're bogus after calling their fake phone number. Internet

  • Reported By:
    Fed up — Middleburg Hts. Ohio United States of America
  • Submitted:
    Tue, May 15, 2012
  • Updated:
    Tue, May 15, 2012

On 5/3/12, Pure Health 100 charged me $38.97 for 3 orders of Pure Green Coffee Bean Extract, 400 mg capsules, in 30 count bottles. The individual price per bottle was $12.99 each.

The fake company sent me an e-mail, thanking me for my purchase, which shows the order date, an invoice number and confirmation number, but no shipment tracking number.

Their customer service number, 888-323-9355, automatically goes to a pre recorded message stating that they cannot take your call at this time.

1 Updates & Rebuttals


IamGood

Fort Worth,
Texas,
USA

Your report is not quite truthful

#2General Comment

Tue, May 15, 2012

I contacted the phone number listed @ 10:21 am central time today.  The pre recorded message said they are totally overwealmed with orders because of the Dr Oz show, and that the orders from last month, and this month have been backed up.  They are currently processing orders for the end of April, and expect to be caught up with orders soon.  You ordered your items on 5/3 which means your orders should be here soon.  Unless they changed their message since you called that number, you probably did not listen to the entire message.  You just heard , bla bla bla, we can not answer your call at this time, and then you hung up the phone.  Next time , take the time to listen to the whole message  before you start blasting a company

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