Complaint Review: Pure Hoodia500 And Colonex700

Both Pure Hoodia500 & Colonex700 are the same company. They both offer a 15-day trial of their product and you only pay cost of shipping.

Within those 15 days, you can cancel any future shipments so that they will not continue to automatically ship product to you every 30 days & deduct $78.79 from your credit card account (the account used originally when ordering the free trial).

You can either call customer service to cancel future shipments (1-866-441-4508) or go to web address - www.purehoodia500.com/cancel or www.colonex700.com/cancel.

Well, guess what? There is nobody to answer your call, only the infamous phone tree. Secondly, when you try to cancel your shipment via the web, it does not recognize your information so of course the cancellation process does not go thru. And as a third option, you can email there customer support at www.support@purehoodia500.com or www.support@colonex700.com - I was not surprised that the e-mails came back as "postmaster unable to deliver, no known address."

In the meantime, this company bills my credit card amount each month. The only solution is to call EVERY month to dispute charges (what a pain!!!).

Lisa
La Grange, California
U.S.A.