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  • Report:  #1217476

Complaint Review: PURE YOUTH SOLUTIONS

PURE YOUTH SOLUTIONS, DERMA ACTIVE, I suspect this is the same product, rebranded, as I went to re-order a sample of the Pure Youth Solutions It took me to the Derma Active product. I signed up for the trial bottle of Pure Youth Solutions for $4.99, when ordered I did not receive a confirmation email, nor any disclaimers displayed at time of payment, I was initially charged $138, not the $4.99 as advertised, when product was delivered, weeks after ordering, it arrived without an invoice, no disclaimers or instructions. Internet

  • Reported By:
    Anna — NSW Australia
  • Submitted:
    Mon, March 23, 2015
  • Updated:
    Mon, March 23, 2015
  • PURE YOUTH SOLUTIONS
    Internet
    USA
  • Phone:
  • Category:

I signed up for the trial offer of Pure Youth Solutions for a cost of $4.99 freight  around the 12 January 2015.

I was not charged for the $4.99 freight, instead I was charged $128.61 on the 28 February 2015.  I note that I did not receive any confirmation email for the purchase from the supplier, nor any documentation with the delivery of the product, nor was there any disclaimers posted on the order/payment page at time of purchase.

This is unacceptable, and a ripp off.  I have tried to contact these people, which is nearly impossible, I have tried to send an email through the new dermaactivecream.com. webpage, it does not send through.

Please becareful with the "only pay freight offer" as this is a ripp off, they take your card details & take the money out regardless, you do not get anything for free, it's a way of them stealing your money.

 

1 Updates & Rebuttals


$138.00 Should be $128.61

#2Author of original report

Mon, March 23, 2015

My apologies, In some sections of the report, I incorrectly stated the amount I paid for the product, it should be $128.61, not $138.00 as previously stated.

 

Regards

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