Purelift Ultra After saying the free trail would only cost 1.95 it then ended up being 11.90 and they would not let me cancel anything saying shipping office is unavailable. IT'S A CON Nicosia Nationwide
I went for the free trial of purelift and was told this was going to cost $1.95 however the receipt printed at $11.90. I contacted the UK number who said she could cancel future orders of which I didn't even know I had made but she could not cancel the trial as she was not the shipping and they are not even told where this is.
Annetteb
Glenfield
United Kingdom
1 Updates & Rebuttals
Luis
United States of AmericaHello,
#2UPDATE Employee
Sat, November 21, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-676-4122 and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,