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PURITY MINERAL MAKE UP-MINERAL SCIENCEYOGACHICMINERAL SCIENCES--PURITY MAKE UP BILLE DME 76.00 FOR PRODUCT NOT RECEIVED. RUDE ASHLEY REP REFUSED REFUND TAMPA FARMERS BRNACH Texas
NO PRODUCT RECEIVED. BILLED 69.99 PLUS 6.95 REFUSED REFUND. ASHLEY WAS A b***h--REFUSED TO PUT MGR ON PHONE..TOLD ME 'NO ONE WAS THERE' TO DISCUSS THIS WITH ME...SAID 'THIS IS A BUSINESS AND WE HAVE TO PROVE YOU DIDN'T GET IT.' DONT WASTE YOUR MONEY--THEY WILL NOT GIVE YOU A REFUND. ITS A SCAM
Yogachic
Dallas, Texas
U.S.A.
1 Updates & Rebuttals
Michelle2993
Wexford,Pennsylvania,
U.S.A.
Customer did speak with supervisor
#2UPDATE Employee
Tue, June 02, 2009
We are sorry this customer was not happy with their experience, however this customer was extremely rude to our customer service agents. As the agent tried to explain the terms of the offer and how she could help, the customer proceeded to use derogatory language. When the customer asked for a manager the agent explained that she was unavailable at the time but offered to have the manager call the customer back. The manager did call the customer back, however the customer did not believe that is was a manager. If this customer would like to speak with the manager again we recommend she call back at 1-866-363-6797.
Michelle Smith
Customer Service Agent