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  • Report:  #1153009

Complaint Review: Purity products

Purity products False advertisement/lying Nationwide

  • Reported By:
    anonymous — Davie Florida
  • Submitted:
    Sun, June 08, 2014
  • Updated:
    Mon, June 09, 2014

There was a radio show featuring Purity Products.  The offer was if your one of the first 1000 callers, you would get one bottle of krill omega 3 vitamins and they would throw in a bottle of their vitamin B melts.  All you had to pay was shipping.

i was okay with this. I am not saying their vitamins are bad.....their very good

The girl who took my order told me, that to get the free bottles, you would agree to automatically get three at a time.  I told her that on the radio program, the representative stated you were not obligated to purchase more.  She then told me I would have three weeks to try the vitamins, if I did not call them and cancel, the three would be sent to me.....okay

i got my vitamins and took them for Two weeks!  I then see that they have already charged my debit card $149.85 and sent out more vitamins.  I am angry because I was going to call them on the 15th day of using them to only send me out one bottle.  I can't afford 3 at a time at this time.  She specifically told me that if I call before the end of week 3, I could either cancel or make changes to how many I wanted.

 

First of all, the representative on the radio stated you would not be pressured into buying more and that the bottles were free except for shipping and handeling.  That is not the case because they pressure you into buying three that would be automatically shipped out to you.

 

Second, the woman who took the order lied. I voiced my concern about being sent three and told her then that money was tight and I couldn't afford three.  She promised me that if I called before the end of three weeks, I could stop or change the order.  I only took the vitamins for 14 day and they pushed the order through.

 

As much as I enjoy their products, I can't stand false advertisements and lying.  I will buy my vitamins elsewhere.

1 Updates & Rebuttals


Jim

Florida,

Contact Your Bank RIGHT NOW!

#2Consumer Comment

Sun, June 08, 2014

Be careful with this!  If they sent you stuff you didn't order, then don't use it and contact your bank RIGHT NOW, even if its on a debit card.  You do have rights in this matter!  What these slimeballs do is claim to send you stuff for "free" to try them out.  "FREE" means "ZERO MONEY OUT OF YOUR POCKET, PERIOD!"  The "just pay for shipping con-game is to get ahold of a credit card or debit card number and bill you for more stuff just like this.  PLEASE don't give up on this.  Like I said, CONTACT YOUR BANK--RIGHT NOW!!!

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