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  • Report:  #1285376

Complaint Review: Purity products

Purity products I cancelled my order and they still took money off my card and I want to know why I cancelled my order and they still took money off my card and I want it back Plainview NY 200 Terminal Dr

  • Reported By:
    Sandra Garber — Cleveland Ohio USA
  • Submitted:
    Fri, February 05, 2016
  • Updated:
    Tue, February 09, 2016

 In January of 2016 I Sandra cancelled my order and now I find out they took money off my card and I want my money back

2 Updates & Rebuttals


PPResponse

Plainview,
New York,
United States of America

e-mail address

#3UPDATE Employee

Tue, February 09, 2016

In case the e-mail address is illegible:

ppresponse "at" purityproducts "dot" com


PPResponse

Plainview,
New York,
United States of America

We want to look into this

#3UPDATE Employee

Tue, February 09, 2016

Hello,

We are sorry you had this experience. We value your feedback. We want to escalate this, review the order, and make sure this is fully resolved. Unfortunately, we don't have enough information from your post to find the order in question. Please email us me at [email protected] // and we will work to get this corrected.

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