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  • Report:  #1046045

Complaint Review: purity products

purity products spammers; retaliation for BBB complaint, Internet

  • Reported By:
    chris — bugtussle
  • Submitted:
    Thu, April 25, 2013
  • Updated:
    Mon, April 29, 2013
*UPDATE Employee: we want to resolve the issue

i complained to the BBB about the unwillingness of this company to confirm in writing that they cancelled my autorefill. sound like i am not the only consumer they've treated harshly in this context.  now i get spam from them every day even though i opted out. buyer beware 

1 Updates & Rebuttals

PPResponse

Plainview,
New York,

we want to resolve the issue

#2UPDATE Employee

Mon, April 29, 2013

We want to make sure this issue is resolved, but unfortunately we don't have your full contact information to reach out to you.  We have been in business for 20 years, have more than two million customers, and are still growing because of our commitment to customer service. If you feel this issue wasn't resolved completely, please call our Customer Care Manager, Joel Joseph, at 1-888-769-7873. He will make sure that it is resolved immediately and to your full satisfaction.

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