Purple Castle CBD Oil ordered product, never received Doran Florida
On 9/14/17 I ordered a trial version of CBD Oil and paid a $5.99 shipping and handling fee.
I never received the trial, and on 10/02/17, my credit card was charged $W79.99. I never saw anything about signing up for an automatic delivery or charge.
I called the number listed on my credit card billing. It was identified as Purplecastle8449021298 844-9022193 Ca.
The person who answered the call was very vague, and I could not understand him. He kept putting me on hold. When I asked to speak to his supervisor, he said he was the only person there! He said the trial was on it's way.
A few days later when i noticed the charge of $79.99, I again called and spoke with someone. I informed him I never received any trial product and I wanted to cancell everything. He offered to ship me another order, free of charge, but I refused.
He inidcated that due to the hurrican in Puerto Rico, it had impacted product and delivery.
I fill this is a scam, and don't know how people are allowed to operate like this.
Thank you for taking my report.
Barbara D
(((REDATED)))@comcast.net