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  • Report:  #1485346

Complaint Review: Purple Wave Auction

Purple Wave Auction You don't always get what you paid for. Manhattan, KS

  • Reported By:
    David — Woodinville Washington United States
  • Submitted:
    Sat, September 21, 2019
  • Updated:
    Sun, September 22, 2019

Purple Wave is a legitimate auction house, but purchases there can be risky.
Since the equipment is located at the owner's place of business, not the auction yard, the purchaser must trust the auction house and also trust the equipment owner.

In my case, the owner felt that his equipment did not sell for the amount that he had expected. To make up for this, the equipment owner withheld several valuable components.
Purple Wave asked the owner to produce the items. The owner admitted that he still had them, but refused to give them up.

Purple Wave has very little power to enforce the sale and delivery of their auction items; their service is limited to arranging the sale and collecting a percentage, the same percentage that a regular full-service auction house collects.

Since any Purple Wave auction item may involve a disgruntled owner, a purchase through Purple Wave Auction involves that additional risk.

You bid online on their website, then you pay your money to Purple Wave. When it's time to take possession of your item, you're on your own.

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