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PURRFECT AUTO SERVICE Total ripoff, $100 tuneup turns into $900 Henderson, Nevada
Ronny g
North hollywood,Need more specific info..
#5Consumer Comment
Sat, July 10, 2010
Post the year, make and model of the vehicle, and describe the problem to the best of your ability. Leave out no detail.
I will see what I can do from there.
Karen
Las Vegas,Don't have anymore money, afraid to go back!
#5Author of original report
Fri, July 09, 2010
First of all, I don't have anymore money, so I can't just walk into another shop and pay hundreds of dollars to fix my car. It is obvious to me that Purrfect Auto didn't fix the problem with my car, so the $917 i have spent was a waist, money down the drain. The reason I went back 3 times is for my warranty, or at least i thought i had warranty. Instead, everytime i go back, they charged me more money and i keep having the same issues with my car. Now i read all the complaints about this company, but how can i get my money back. I really just want my car fixed.
Ronny g
North hollywood,Correct..
#5Consumer Comment
Thu, July 08, 2010
As Robert stated, you need to find another shop. If this Purrfect auto keeps charging you for repairs and not fixing the problem you are getting ripped off, and allowing it to continue by going back time and again. If they are not willing at this point to fix it under warranty, be done with them. Ask around where you can find an honest competent mechanic, they are out there.
When you do find a better shop, bring all the receipts with you from Purrfect and have the new shop verify if the work was actually done and if parts were actually replaced. Also ask if the repairs they did were necessary.
If you were genuinly ripped off you may have some recourse and there are plenty of agencies to report them to. But the best thing to always try first, is to work it out with the shop. Sometimes they would rather give a refund, partial refund or work something out rather then deal with being reported everywhere. Just please for the love of Pete do not pay them anything more.
Robert
Ft Eustis,Huh?
#5Consumer Suggestion
Thu, July 08, 2010
They don't fix the problem the first time, so you go back. Okay.
They don't fix the problem the 2nd time, but you have them replace stuff not associated with the problem. Ummm okay.
Now you are going back again, presumably to spend even more money to not fix the problem, and you want to know what to do?
STOP GOING BACK TO THEM!!!!!!!!!!!!!
Insanity:Doing the same thing over and over again and expecting a different result.