Pyramid Collection Pyramid VIP Unauthorized charges to my credit card, and refusal to reimburse. DO NOT ORDER FROM THEM! MA
Ordered a few things from them last September. Very expensive, cheaply made, outrageous shipping etc. Today I noticed a charge of 14.95 for the VIP Collection. Excuse me? Called the company and was told that when I made my purchace I was given the opportunity to join the VIP collection, I guess in the fine print it said that it would be free for one month and then a charge of $14.95 per month would be deducted from my bank account. I told the rep that answered that I did not want that service, she said she would cancel my membership. I then told her to reverse the charges of $14.95 and she curtly said "NO...we don't offer refunds...blah blah blah". Well, I then told her that I would NEVER be doing business with them again. Except now, they have my bank information. Great. Stay tuned.