Q X Telecom, W Q Longdistance ripoff Thousand Oaks California
I noticed a charge for 59.78 on my credit card, and upon investigation it was from Q X telecom. They claim that I ordered their service. When I said I did not, they told me that they have a recording of me agreeing to it and they will e-mail it to me. I am waiting for the e-mail.
They were willing to credit me for last month's service, but unwilling to refund me any of the previous charges, as they can only give one refund per customer ( what?). When I told them I never recieved the calling card I supposedly ordered they told me that they sent it and if I did not get it it was not their fault, and I probably threw it out in with some junk mail. I have contacted Susan Wornick ( Buyer beware) and also the better buisness Bureau. I am currently waiting for a resolution.
S
lowell, Massachusetts
U.S.A.
1 Updates & Rebuttals
Christin
Framingham,Massachusetts,
U.S.A.
problems with bestbuy.com
#2Consumer Comment
Fri, April 23, 2004
I have a serious problem with bestbuy.com. Recently, (within 10 days), I have or had purchased 2 cd's and 1 dvd, my account was debited, but nothing for receipt of purchase.....
I have called bestbuy.com in order to find out when these items would be sent out - to find - that they have not been sent out, in fact, they have no record of my transaction, but I have been charged for all 3 items...
I am so poor, that i cannot pay attention...
I only got the run around....
Can you please help w my poor customer situation? Sad to say, these are for my mom and dads little present, i have been charged for them, and i have no money for anything else...i tried to plan, but they have my money and i have no product....sorry, i am porr.....can u help?